Splashtop AR On-Prem

Solve problems faster with remote support using augmented reality.

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.

Why Splashtop?
– Reduce downtime by remotely guiding on-site personnel to resolve issues
– Enable technicians to support multiple off-site locations and decrease truck rolls
– Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance
– Increase first call resolution rates

Experience Splashtop AR*
1) Download the Splashtop AR app on the devices/computers you would like to connect to
2) Share the session ID with your remote technician
3) That’s it! Your technician can now provide the remote support you need!

*Technician will need to purchase Splashtop AR to utilize. Please visit https://www.splashtop.com/augmented-reality for more information

Key Features:
– Cross-Platform
– Bidirectional camera sharing between desktop and mobile
– Interactive AR annotations
– Two-way VoIP communication
– Session recording
– Session notes
– Freeze frame
– Remote turn flashlight on/off
– SSO integration
– Device management
– User management