Amoga Express

In a mobile-first world, empower your teams with CRM capabilities and deliver exceptional customer experiences from anywhere with all the data at your fingertips. Amoga is a new-breed cloud platform to manage all kinds of work in one place. Amoga empowers business users to monitor, collaborate, and take action on the go, enabling your mobile workforce to stay connected.

Amoga's leading Case Management and Sales CRM suite delivers mobile access to event notifications, forms, tasks, information, reports, content, and ad-hoc collaboration.

Take your digital workplace with you wherever you go!

Key features:

– Get a quick overview of your helpdesk. Manage issues, tickets, and service requests
– Prioritise the tickets that need your attention with filters before responding. Set priorities, assign agents, change tickets statuses
– Connect with prospects, record and access their information on the go, and close more deals
– With key metrics on your mobile app, stay abreast of the latest contacts assigned to you
– Track the team’s productivity with location based check-in/check-out using Geo-fencing
– Send emails or make calls at the right time, engage contextually and shorten your sales cycle
– Get insights into key business metrics and trends with Dashboards
Stay informed about all updates and changes with push notifications