Raymax

Our app revolutionizes warranty management with a robust system catering to diverse roles within a business ecosystem. At its core are four primary roles: admin, customer, dealer, and production, each serving crucial functions in product lifecycle management.

Admins wield ultimate control, adding products with detailed specifications, images, warranties, additional warranty options, and comprehensive descriptions. They oversee the entire product catalog and user base, accessing critical data on sales trends and user activity.

Production takes the reins by assigning unique QR codes to each product, streamlining inventory management and facilitating seamless tracking. They have the power to print QR codes as needed, ensuring efficient handling of products throughout their lifecycle.

Dealers utilize the app to sell products, activating warranties upon purchase. By scanning the product's QR code, they access vital information like warranty duration, product details, and service history, empowering them to deliver superior customer service.

Customers benefit from a user-friendly interface, where scanning the QR code of their purchased product instantly grants access to warranty details, ownership status, and product information. They can submit complaints, initiating a streamlined process managed by service managers.

Service managers play a pivotal role in resolving customer issues by assigning skilled technicians based on specific complaints and technician availability. They monitor service statuses, ensuring timely resolutions and customer satisfaction.

The app features comprehensive analytics and reporting tools, including graphs depicting product sales trends and service activities on a weekly basis. Each role has access to personalized graphs, while admins enjoy a holistic view of the entire operation.

In summary, our app optimizes warranty management, enhances customer experiences, streamlines processes for businesses, and provides valuable insights through data-driven analytics, making it an indispensable tool for modern enterprises.